Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Application means the software program provided by the Company downloaded by You on any electronic device, named Sadhana
- Device means any device that can access the Service such as a computer, a mobile phone, or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Your Photo
- Usage Data
Your name, photo, and any other information that you choose to add to your public-facing profile will be available for viewing by the public and other users of our Service. Once you create a profile, others will be able to see in your profile certain information about your activities, unless you have selected to keep your profile Private. The different features and rituals within the App, such as Japa, Yagna, Nitya Puja, Abhishekam and Sadhana rituals, members (aka Sadhak) since date, the information you list as public credentials.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Geolocation IP Detection
We are using GeoIP to identify the geographic location of your IP address. We use this information to identify the visitor’s country & show them appropriate content relevant to their location. This data is also used by some third party processors to process the data according to location specific policies of third party processors.
Tracking & Cookies Data
When you use and access the Service, we may place a number of cookie files in your web browser.
We use cookies for the following purposes:
- To enable certain functions of the Service
- To provide analytics
- To store your preferences
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
- Essential cookies: We may use cookies to remember information that changes the way the Service behaves or looks, such as a user’s language preference on the Service.
- Accounts-related cookie: We may use accounts-related cookies to authenticate users and prevent fraudulent use of user accounts. We may use these cookies to remember information that changes the way the Service behaves or looks, such as Account Status or Membership Level.
- Analytics cookies: We may use analytics cookies to track information on how the Service is used so that we can make improvements. We may also use analytics cookies to test new promotions, pages, features or new functionality of the Service to see how our users react to them.
Use of your personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service: to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To provide customer support: to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You: with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: to attend and manage Your requests to Us.
- For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- To accept donations: we collect personal data such as your name, billing address, and email address, if you have not previously provided these details during a prior session. We collect information about your donation, including the project you are donating to and the amount of your donation. We also collect (but do not retain) credit card numbers which are processed by a third-party payment vendor subject to the Payment Card Industry Data Security Standards. Their use of your information is based on their terms of service and policies, not ours, so we encourage you to review those policies carefully.
- For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: we may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you.
- For business transfers: we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: we may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with us.
- With business partners: we may share your information with our business partners to offer you certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view your profile.
- With Your consent: we may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
Vedic Sadhana Limited will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Vedic Sadhana Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
Vedic Sadhana Limited may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Vedic Sadhana Limited
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
How We Protect Information
The security of your personal data is important to us and we maintain appropriate safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your user credentials and password confidential and secure so that your information is protected.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
- Stripe.com – Their Privacy Policy can be viewed at https://stripe.com/privacy
- Razorpay.com – Their Privacy Policy can be viewed at https://razorpay.com/privacy/
- Donorbox.org – Their Privacy Policy can be viewed at https://donorbox.org/privacy
Children’s Privacy
Our Service does not address anyone under the age of eighteen.
We do not knowingly collect personally identifiable information from anyone under the age of eighteen. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. This Privacy Policy does not apply to such other websites. If you click on a third party link, you will be directed to that third party’s site. We strongly advise that you review the privacy policies of all websites you visit before you disclose any information to such websites. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Updates to Our Privacy Policy
This policy may be updated periodically to reflect changes in our personal information practices or relevant laws. We will indicate at the top of this policy when this policy was last updated. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
How to Contact Us
If you have general questions or concerns about Sadhana services (such as game-related issues, bugs or other technical problems, payment matters, or content and entitlement issues), please contact our Sadhana Support team – serve@sadhana.app
